Frequently Asked Questions:
Q: How are the fonts applied?
A: It depends. We have 3 different methods of customization: Heat Stamping, Foil Transfer and Embroidery. The specific method used will depend on the item selected and the method selected for that item.
Q: Can I combine different fonts?
A: Each of our fonts are set to work alone and cannot be combined.
Q: What is “Blind Embossed”?
A: Blind embossed is when the impression is stamped with heat and pressure but without any foil or color. It’s a classic and more subtle style of monogramming.
Q: How long does the personalization take?
A: We work fast and we usually can have your order shipped within 3 business days of receiving your order. Having said that, please let us know if there is a "must-have" date. We try our best to have it out in 3 business days, but some seasons get quite busy.
Q: Where do the goods ship from?
A: Your goods will ship from Fullerton, California. (Southern California)
Q: Can I return or adjust a monogram once it’s been monogrammed?
A: Unfortunately, no, the monogramming is permanent and once it’s been customized we cannot accept returns or make any changes to the stamping.
Q: I have a Boulevard item can I send it in to get stamped?
A: Sure! Shoot us an email and we can walk you through the process.